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Evidence Guide: MSS407020 - Undertake a qualitative review of a process change

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS407020 - Undertake a qualitative review of a process change

What evidence can you provide to prove your understanding of each of the following citeria?

Study a change

  1. Identify changes that have occurred
  2. Select a change, or group of related changes, to analyse
  3. Determine the initiation of the selected change
  4. Gather, read and review information on the situation within the organisation and along the value stream prior to the change
  5. Gather, read and review information on the implementation of the change
  6. Gather, read and review information on the intended benefits of the change
  7. Gather, read and review information on the situation within the organisation and along the value stream after the change
  8. Determine whether results of change have been constant or have changed over time
  9. Collate and prepare gathered information for distribution
Identify changes that have occurred

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select a change, or group of related changes, to analyse

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the initiation of the selected change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, read and review information on the situation within the organisation and along the value stream prior to the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, read and review information on the implementation of the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, read and review information on the intended benefits of the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, read and review information on the situation within the organisation and along the value stream after the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine whether results of change have been constant or have changed over time

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collate and prepare gathered information for distribution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select a change, or group of related changes, to analyse

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the initiation of the selected change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, read and review information on the situation within the organisation and along the value stream prior to the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, read and review information on the implementation of the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, read and review information on the intended benefits of the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, read and review information on the situation within the organisation and along the value stream after the change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine whether results of change have been constant or have changed over time

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collate and prepare gathered information for distribution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agree results of change with stakeholders

  1. Present and discuss collected information with stakeholders
Present and discuss collected information with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify collected information based on stakeholder input

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a consensus view of the result of the change which is supported by the information available

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate the consensus view with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify future improvements

  1. Discuss lessons learned from the reviewed change with stakeholders
Discuss lessons learned from the reviewed change with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Capture key knowledge from the review of the change in accordance with systems and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify future improvements in collaboration with team members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record identified future improvements and validate with stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain required sign-off

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Start the process for implementing future improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check that planned improvements have occurred

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take action to sustain improvement by standardising

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge
Range Statement